<aside> 🛍️ Helping shoppers discover and understand Buy with Prime on direct-to-consumer websites. Shipping soon.
UX Design Intern, Buy with Prime
Product Design User Research Visual Design Brand Design UX Writing Systems Thinking
Figma FigJam Quip UserTesting
May - Aug 2023 (12 weeks)
Team & Partners
Product UX Design UX Research UX Writing Branding Engineering Content Marketing
I interned on the Buy with Prime team as a UX designer. Buy with Prime (BwP) provides shoppers with Prime benefits (fast, free delivery and easy returns) on products sold on direct-to-consumer websites, outside of Amazon.com. When merchants use Buy with Prime, Amazon takes care of the payment, processing, storage, packing, delivery, and returns.
Wyze offers Buy with Prime on the video doorbell above. In this example, shoppers can click the blue “Add to cart” button and receive the doorbell with free delivery as soon as Wed, Nov 15!
<aside> 🚀 I designed elements for merchants to place on their sites so shoppers discover and understand how to shop Buy with Prime products — shipping soon!
These problems were discovered through the team’s regular unmoderated user tests with shoppers and merchants and my conversations with branding.
Shoppers can’t identify eligible products when browsing catalogs
Shoppers only learn about Buy with Prime when stumbling upon an eligible product and are also confused if checkout will redirect them to Amazon.com
Merchants manually add the Buy with Prime circle badge to eligible products’ images — inaccurate if item goes out of stock or taken off of Buy with Prime
Existing Photoshop and image elements that Buy with Prime provides to merchants are underutilized because of high effort